In order to further enhance the ability of government services, to promote the Ziyang High-tech Zone government services from the convenience of service to value-added services transformation and upgrading, according to the "General Office of the Sichuan Provincial People's Government on the issuance of" around the industrial ecology to carry out value-added services to the government services value-added reform pilot program "notice" (Chuanwuifa [2024] No. 41), Ziyang High-tech zone has been successfully selected as one of the province's 13 pilot parks, its oral equipment materials industry for the pilot industry, now combined with the actual Ziyang High-tech Zone, has developed this implementation program.
One, the work objective
To Xi Jinping new era of socialism with Chinese characteristics as a guide, in-depth implementation of the state, province, city on the optimization of the business environment decision-making and deployment, focusing on the start-up of enterprises, project construction, production, transformation and upgrading, bankruptcy and withdrawal of the business environment. The company's business environment has been optimized by focusing on the specific stages of enterprise startup, project construction, production, operation, transformation and upgrading, and bankruptcy exit, centering on the key links of enterprise production, circulation, processing, and sales, integrating the three kinds of resources of the government, the society, and the market, and providing enterprises with a wider and deeper range of integrated services in policy, law, finance, human resources, etc., so as to build up a new ecological system that provides accurate, convenient, high-quality, and highly efficient enterprise services in an all-chain, all-weather, and all-process manner.
In 2024, the preparation and release of the list of enterprise-related service matters and the list of service matters of the dental equipment and materials industry chain, the creation of two sites of enterprise comprehensive service center and park enterprise service station, promoting the full stationing of service matters, and realizing innovation in the work mechanism, workflow, service mode, etc. In 2025, the establishment of the provincial-level comprehensive service center and the park enterprise service station will be completed. By 2025, relying on the comprehensive enterprise services, "enterprise code" application system and online platforms for government-enterprise communication established at the provincial level, improve the service channels, and promote the integration of matters on the list to be provided and conveniently handled at the sites and platforms. 2026, set up a mechanism for cross-field and cross-region collaboration on enterprise-related services, and promote the business linkage and synergization of the development of the industry and the region, so as to strengthen the industry's "development". In 2026, a cross-field and cross-regional collaboration mechanism for enterprise-related services will be established to promote business links and development synergies among industries and regions, grow the industrial development "ecosystem", realize complementary advantages and win-win development, and promote the construction of a more mature industrial ecosystem service system.
Two key tasks
(a) Preparation of a list of enterprise-related service matters
1. sorting out the industrial chain. Implement the key industrial chain synergy promotion mechanism, around the service advantageous industry quality doubling plan, highlighting the Ziyang Hi-tech Zone characteristics of the industry and other leading industries, focusing on the upstream raw materials and components R & D and production, midstream core products supporting the production of downstream end-products manufacturing and distribution of consumption and other important links, sort out the complete industrial chain, analyze the upstream, midstream and downstream supply and demand relationship, sort out the positioning of the local enterprises and industries in the whole industry chain, in order to provide embedded services. We will analyze the supply and demand relationship between upstream, midstream and downstream, and clarify the positioning of local enterprises and industries in the whole industry chain, so as to lay a good foundation for providing embedded services. [Responsible unit: Bureau of Science and Economics]
2. Formulate a guidance catalog. Referring to the provincial guidance catalog (see Annex 1 for details), according to the pilot level, develop a list of enterprise-related service matters covering project services, rule of law services, policy services, intellectual property rights services, labor services, product declaration, science and innovation services, financial services, open services, safety production services, and underpinning services. [Responsible unit: Approval Bureau, relevant departments (units)]
3. Embedded service matters. Mianyang City, a new type of display and Yibin City, power battery two industrial chain service matters list (see Annex 2) as a reference, combined with the actual development of local industries, enterprise-related services in the provincial guidance catalog and the local list of enterprise-related service matters embedded in the industry chain upstream and downstream, superimposed on the link of the special value-added services, the formation of the local industry chain service matters list. [Responsible unit: Approval Bureau, relevant departments (units)]
4. Provide integrated services. Promote the list of services stationed in the enterprise integrated service center and station, integrated into the enterprise integrated service platform and "enterprise code" application system platform, to provide integrated services. For matters that do not have the conditions or are not suitable to be stationed in the comprehensive enterprise service centers and stations, or in the comprehensive enterprise service platform, it is clear that the platform for online processing (including the website) and the main body for offline processing (including the address). Establish a list of dynamic adjustment mechanism, according to the need to iteratively update, enrich and improve the list of enterprise-related services and industry chain services. [Responsible unit: Approval Bureau, the relevant departments (units)]
(2) build offline integrated service carriers
1. to create a comprehensive service center for enterprises. Relying on the Ziyang High-tech Zone Government Service Center to build a comprehensive service center for enterprises, integration of public services, social services and market service resources, according to local conditions, to promote the value-added services related to enterprises list of matters stationed in the optimization and adjustment of the layout of the window, the staffing, to create a policy, the rule of law, finance, product declarations, projects, intellectual property rights, science and technology innovation, openness, production safety and bottom-up services. "One-stop" service complex. The comprehensive service center is responsible for the full tracking and supervision of enterprise-related value-added services, as well as problem analysis, research, review and service quality improvement, etc. It strengthens the synergy and coordination with the leading business units to form an efficient and smooth operation pattern of enterprise-related value-added service matters. [Responsible unit: Approval Bureau, the relevant departments (units)]
2. To create an industry-embedded service station. Relying on the China Dental Valley Science and Technology Innovation Center, in-depth promotion of integrated services in the park. Around the oral equipment and materials industry to build an ecological chain, service chain, for enterprises to provide policy, the rule of law, finance, product declaration, project, intellectual property rights and other services, and pilot to promote the construction of oral equipment and materials industry embedded service station. Declare the service center, approval bureau and other relevant departments to do a good job of service station site layout, service function setup, service matters planning, enterprise comprehensive service center to strengthen business guidance, service empowerment, promote more elements of security integrated into the embedded service station, for the park enterprises to provide the whole life cycle, the whole chain of value-added personalized package services. Promote banks, postal service stations and other service stations to take advantage of their industrial business networks and expand the scope of services in the park. [Responsible units: Approval Bureau, City Supervision Branch, Declaration Service Center and other relevant departments (units)]
(3) to create an online service platform system
1. Development of enterprise integrated service platform. It integrates enterprise-related service entrances, brings together enterprise basic data, enterprise life-cycle behavioral data, enterprise-friendly policies, enterprise-related service matters, enterprise demands and other types of data, and provides support for online coordination and linkage and integrated processing of enterprise-related business. Relying on the provincial enterprise comprehensive service platform, the construction of sub-sites will be carried out according to the actual situation, adding elements of local characteristics, enriching the service scene and optimizing the interactive experience. [Responsible unit: Approval Bureau, relevant departments (units)]
2. Development of "enterprise code" application system platform. Integration of relevant departments (units) electronic license, relying on the Sichuan "government service code", integrated enterprise production and operation, credit qualification, comprehensive evaluation, industry public opinion and other information data to build "enterprise code", as a carrier of enterprise-related service authentication. The construction of exclusive service space for enterprises, exploring "one code for all" for enterprise-related services, "one code for matching" for enterprise-friendly policies, "one code for supervision" for regulatory enforcement, "one code for declaration" for practitioner information, and "one code for declaration" for enterprise-related services, and integrating information and data on enterprise production and operation, credit qualification, comprehensive evaluation, and industry public opinion. Explore new modes such as "one code for all" for enterprise-related services, "one code for matching" for enterprise-friendly policies, "one code for supervision" for regulatory enforcement and "one code for declaration" for practitioner information. Encourage departments to sort out special services and incorporate them into the platform of "enterprise code" application system. [Responsible unit: Municipal Supervision Branch, Approval Bureau and other relevant departments (units)]
3. Development of government-enterprise communication platform. The construction of a government-enterprise communication platform covering rapid response to problems, time-limited rectification and supervision and feedback functions, the collection of integrated service centers, stations, platforms, 12345 government service hotline and "can not do" reflecting the window, as well as the leadership of the hand-over, the department reported problems related to enterprises, and to promote the realization of the problem of acceptance, referral, processing, supervision, feedback, and the development of the problem of acceptance, referral, processing, supervision, feedback, and the development of the platform. The whole process of acceptance, referral, handling, supervision, feedback and completion of the closed-loop management. [Responsible unit: Approval Bureau, the relevant departments (units)]
(4) Improve the service mechanism
1. Improve the work of the operation and management mechanism. Improve cross-sectoral business collaboration, service tracking and evaluation, service optimization and iteration of the regular operation mechanism. According to a lead department, a leader in charge, a chief service commissioner, X service commissioner of the "1 + 1 + 1 + X" structure configuration of the service force in various fields. Pressing the "chief service commissioner" the first responsible person responsibility, play a good linkage department, follow up the implementation, co-ordination of resources to lead the role of the general. Give full play to the advantages of the team of helpers, forging a comprehensive acceptance of value-added services related to enterprises, but also to carry out professional assistance to the enterprise service team. [Responsible unit: Approval Bureau, the relevant departments (units)]
2. Improve the communication mechanism between government and enterprises. Relying on the enterprise comprehensive service center to create a regular communication platform between the government and enterprises, smooth the blockage of the problem of direct feedback channel, in the enterprise-related policies, planning, standards development and evaluation of entrepreneurs to give full play to the role of entrepreneurs. Implement the mechanism for leading cadres to contact private entrepreneurs on a regular basis, and carry out regular research services. Implement the positive, negative and advocacy lists of political and business interactions, and establish a new type of political and business relationship that is pro-clear and unified in both directions. The company's main goal is to provide the best possible service to the public. For "can not do things" reflecting the window touting services and 12345 government services hotline accepted by the business process encountered no precedent, no lead department and other personalized claims, the establishment of a closed-loop management mechanism, the development of a "problem registration, comprehensive acceptance, hierarchical coordination, problem feedback The disposal process of "problem registration, comprehensive acceptance, hierarchical coordination, problem feedback" is formulated. Particularly complex and difficult problems, led by the integrated service center of the enterprise related departments to carry out centralized consultation and collaborative processing. The experience and practice of solving common problems and major problems will be solidified as the results of the reform, so as to realize the enhancement from solving "one thing" to "one kind of thing". [Responsible unit: Approval Bureau, the relevant departments (units)]
Three, organizational safeguards
(a) Strengthen the organizational leadership. The establishment of the main leaders to take the lead in charge of the work of the joint meeting system, study and solve the value-added reform of government services to promote the outstanding problems, give full play to the role of the Approval Bureau to coordinate and promote the departments (units) to establish and improve the main person in charge of the reform mechanism, the implementation of the "checklist system + system of responsibility", the allocation of all the work force, strengthen the financial security, strengthen the up and down linkage. The financial security, strengthen the up and down linkage, synergistic cooperation, and promote the value-added reform of government services tasks to be implemented.
(ii) Create a reform atmosphere. Through the government website, government new media, government service platform and other channels, timely release of policy information related to the reform of value-added services of government services, timely summarize and promote the good experience and practice, fully demonstrate the effectiveness of the pilot. The use of sinking platforms to fully roll out the interpretation of the policy, improve business awareness, participation and recognition, and strive to create a good atmosphere to support the reform and participate in the reform.
(c) Strengthen the supervision of the results. Combined with the "I walk with the masses process" "government service experience officer" and other practical activities, linked to the "business environment supervision and evaluation of members", zero-distance experience of the service, for the work to find problems, put forward Suggestions. Value-added reform of government services as an important part of the region's optimization of government services to enhance administrative efficiency to create a first-class business environment assessment, monthly real-time monitoring, summary of the reform tasks to grasp the progress of the work of lagging behind, the problem of rectification is not timely and incomplete departments (units), the strict implementation of the "two books and a letter" system, to promote the implementation of responsibility. The company's main goal is to promote the implementation of the responsibility.
