I. General Requirements

(1) Guiding Principles

Guided by Xi Jinping Thought on Socialism with Chinese Characteristics for a New Era, we will fully implement the spirit of the 20th National Congress of the Communist Party of China, carry out the decisions and arrangements of the central and provincial governments, and adhere to the work requirements of the municipal Party committee and municipal government. Grounded in the new stage of development, we will fully, accurately, and comprehensively implement the new development philosophy, actively serve and integrate into the new development paradigm, deepen reforms in key areas, remove institutional and systemic barriers, and enhance service capacity and quality and efficiency, thereby promoting the improvement and optimization of the city’s business environment.

(2) Objectives and Tasks

With the goal of establishing the city’s business environment as “nationally first-class and leading in the province,” we will continue to advance the revolution in work style and efficiency. We will strive to rank among the top 25 nationally in six indicators—tax payment, access to electricity, creation, protection, and utilization of intellectual property, government services, contract enforcement, and starting a business—and among the top 30 nationally in three indicators—access to water and gas, protection of small and medium-sized investors, and market regulation.with all remaining indicators achieving an “excellent” rating. The city’s business environment will rank among the nation’s top performers, reaching advanced national standards while maintaining a leading position within the province.

II. Systematically Advancing the Improvement and Optimization of the Business Environment by Focusing on Key Areas

(1) Market Entry and Exit. We will continue to advance the “separation of business licenses and permits” reform and implement comprehensive list-based management for all business-related operational licensing items. We will compile cases of violations of the negative list for market entry, promote the removal of explicit and implicit barriers to market entry, and ensure the universal implementation of the principle that “any activity not explicitly prohibited is permitted.”Innovate law enforcement methods, improve administrative supervision models, establish a “tolerance for errors” mechanism, and actively promote inclusive and prudent administrative supervision, implementing a “no penalty for first-time violations” policy for minor violations by market entities.Implement and promote the business suspension filing system, and strengthen information sharing and collaboration among departments. Leveraging the functions of the “One-Stop” online service platform for business establishment, we will systematically advance the full online processing of registration for foreign-invested enterprises, comprehensively promote the issuance of electronic business licenses, and further expand the application scenarios for electronic business licenses. In 2023, the time required to establish a business will be maintained at 0.4 working days or less, and the public notice period for simplified deregistration will be reduced to 20 days and maintained at that level.

(2) Securing Business Premises. Continuously optimize the approval process for construction projects, fully implement “single-window acceptance,” conduct parallel approvals, and achieve fully online approval for the entire construction project process. Adjust the authority for filing enterprise investment projects, refine the standards for approval changes and adjustments, and create a more lenient policy environment for enterprises to make autonomous decisions in accordance with laws and regulations. Through the “Integrated Planning” business collaboration platform, establish a unified spatial planning blueprint.Strengthen the coordination between joint project completion acceptance and real estate registration, and continue to advance the “handover of property and certificates upon delivery” for construction projects. Expand the scope of “Internet Plus Real Estate Registration” services, fully leveraging technologies such as big data, facial recognition, and online payment to provide services including online appointments, online inquiries, online payments, and the issuance of electronic certificates, thereby achieving zero-distance service for enterprises and the public.By 2023, the approval time for general social investment construction projects will be reduced to within 35 working days, and the approval time for government-invested construction projects will be reduced to within 45 working days. The proportion of processing costs relative to the total project investment will be reduced to 2.2%.

(3) Public Infrastructure Connection. Improve the functionality of the “water, electricity, gas, and internet” government-enterprise communication platform within the “Qujing Tong” app to enable online “one-stop” joint application for water, electricity, gas, and internet services for construction projects.Strengthen interdepartmental information sharing and accelerate the application of electronic certificates in the connection of municipal public utilities. Achieve centralized site surveys, joint approvals, and real-time push notifications of results for external line connection construction projects for water, electricity, and gas. By 2023, the connection time for water and gas for non-residential users will be reduced to within 1 working day and maintained at this level, while the approval time for external line projects will be reduced to 0.5 working days and maintained at this level.For residential customers, low-voltage non-residential customers covered by the “Three Zeros” service, and high-voltage single-source and high-voltage dual-source customers subject to extended investment scope, the total processing time from application to connection will be reduced to within 3, 7, 50, and 70 working days, respectively, and this standard will be maintained.

(IV) Labor and Employment. Deepen the implementation of the “Skilled Qujing” initiative. Improve the consultation and coordination mechanism for labor relations and strengthen the diversified dispute resolution mechanism for labor and personnel disputes. Advance the special campaign to safeguard the labor rights of workers in new employment forms. Enhance the effectiveness of labor protection and inspection enforcement, promote the use of Yunnan Province’s migrant worker wage payment monitoring and early warning platform, and organize special campaigns to eradicate wage arrears.In 2023, the enterprise labor contract signing rate reached 98%, the arbitration case closure rate reached 91%, the mediation success rate reached 61.5%, and the number of human resources service agencies reached 330.

(5) Access to Financial Services. Continue to leverage structural monetary policy tools to further optimize the credit structure, guiding banking institutions to direct credit resources toward the real economy, particularly small and micro enterprises, and increasing support for agriculture and small businesses. Support efforts to expand financing guarantees while reducing fees, guiding government-backed financing guarantee institutions to continuously lower guarantee rates and expand the proportion and scale of guarantees for small and micro enterprises and the “agriculture, rural areas, and farmers” sector.Support banking institutions in utilizing fintech to enhance standardized management and institutional development, and promote the implementation of internal management mechanisms such as due diligence and exemption from liability. Encourage and support financial institutions in actively developing intellectual property pledge financing business; strengthen the promotion and application of the China Credit Information Service (CCIS) Accounts Receivable Financing Service Platform, facilitate system integration between core enterprises in supply chains and the CCIS platform, and develop supply chain financing; expand and optimize the functions of Yunnan Province’s Credit Information Financing Service Platform.Strengthen the promotion and application of the Unified Registration and Publicity System for Movable Property Financing, launch initiatives to establish “inclusive finance service hubs,” and make it a reality for market entities to “minimize or eliminate the need to visit physical locations” when applying for loans. In 2023, the loan approval rate for small, medium, and micro enterprises will reach over 99.15%, the year-on-year growth rate of the outstanding balance of inclusive micro and small enterprise loans will remain above 30%, and the number of new financing guarantee cases and the total amount of financing guarantees provided by government-backed financing guarantee institutions for small and micro enterprises and the “agriculture, rural areas, and farmers” sector will account for no less than 90% of the total.

(6) Cross-border Trade. Deepen the implementation of the pre-establishment national treatment plus negative list management system for foreign investment. Further improve the list-based management system for import and export fees to ensure that “all fees are listed, and no fees exist outside the list.” Optimize business processing procedures.Strengthen the promotion of the distinctive services offered by the China (Yunnan) International Trade “Single Window,” promote coordination and data sharing among various departments involved in cross-border trade, and promote the application of the “Local Inspection and Quarantine Business Management System” and the “Cloud Issuance” model to optimize business processing procedures. Optimize customs clearance procedures for goods entering and leaving the country, enhance customs clearance monitoring capabilities, and continue to consolidate efforts to reduce customs clearance times.Increase efforts to cultivate and serve Authorized Economic Operators (AEOs) and implement various cross-border trade facilitation measures. Promote the diversification of customs clearance logistics information inquiries and cross-border settlement models to enhance the convenience of cross-border trade. In 2023, the city’s overall import and export clearance time continued to be reduced and remained among the top in the province.

(7) Facilitating Tax Payment. We will thoroughly implement the consolidated filing of 10 property and behavioral tax categories, optimize stamp tax filing via the Electronic Tax Bureau, and explore the implementation of “one-click zero-declaration.” We will explore the advancement of dynamic “credit-plus-risk” tax monitoring, simplify tax-related procedures for risk-free and low-risk enterprises, enable intelligent and convenient online handling of major tax-related services, and achieve “multi-report consolidation” for enterprise annual reports.We will build an efficient tax-payer interaction platform and service system, and establish a “Tax-Payer Interaction Service Operations Center” to promptly respond to taxpayer interaction needs. We will implement all tax and fee reduction policies, as well as social insurance support and business-friendly policies newly introduced or extended in 2023, continue to ensure that tax and fee preferential policies reach businesses quickly and efficiently, and promote the new “automatic eligibility” processing model.In 2023, the time required for market entities to fulfill tax obligations will be further reduced citywide, with efforts made to achieve 100% sharing of basic taxpayer information and 100% online processing of major tax-related services.

(8) Resolving Commercial Disputes. We will improve litigation service mechanisms and establish a green channel for private enterprises. We will enhance the efficiency of service of process in business-related cases and explore the establishment of a system for confirming the service addresses of market entities. The electronic service rate for business-related contract cases will exceed 90%. We will improve the efficiency of adjudicating business-related cases, strengthen the enforcement of effective judgments in such cases, and enhance the quality and efficiency of adjudication and enforcement, ensuring that the average processing time for business-related contract disputes does not exceed 111 days.Strengthen enterprises’ awareness of the rule of law and contractual obligations by conducting “Law to Enterprises” outreach and “one-on-one” assistance programs for private enterprises. Safeguard enterprises’ rights to win lawsuits by continuously improving coordinated mechanisms such as online asset tracing and joint disciplinary actions against entities with poor credit. Standardize the application of measures including judicial preservation, credit sanctions, compulsory seizure, and judicial online auctions. Focus on improving the actual enforcement rate and the recovery rate of enforcement targets, while reducing the rate of cases terminated due to lack of assets, to continuously and thoroughly resolve difficulties in enforcement.We will guide the entire society to enhance its awareness of the rule of law and adherence to regulations, actively carry out special campaigns to strengthen the foundation of legal education and address shortcomings, as well as initiatives to bring legal services to enterprises and establish partnership-based collaborative actions, providing legal health checks for private enterprises. By 2023, the ratio of costs incurred in resolving commercial disputes to the amount claimed will be reduced to within 13%, and the time required to resolve commercial disputes will be minimized within the statutory time limits. The city-wide information disclosure index for listed companies will reach 10.

(9) Promote Fair Competition. Fully implement the fair competition review system and carry out special enforcement actions to curb the abuse of administrative power to exclude or restrict competition. Establish a market access management system based on “commitments plus credit management,” and continue to eliminate hidden barriers in government procurement and bidding. Focus on removing various hidden barriers and unreasonable restrictions imposed on enterprises of different ownership types and non-local enterprises.Implement the “Internet Plus Government Procurement” initiative and advance the full digitization of the government procurement process. Establish an electronic government procurement trading platform, build a “four-party credit evaluation” mechanism, and strengthen integrity management in government procurement. Continue to promote the disclosure of procurement intentions to enhance the transparency of government procurement. Introduce a government procurement “advance payment” system, optimize the management of bid bonds, implement policies supporting the development of small and medium-sized enterprises (SMEs) in government procurement, and standardize the fee practices of government procurement agencies.Establish and improve a long-term mechanism to regulate fees charged by industry associations and chambers of commerce, and encourage and guide these organizations to further optimize the business environment through measures such as strengthening their own development, enhancing service capabilities, and promoting industry self-regulation. By 2023, the disclosure rate of procurement intentions will reach over 95%, the rate of full-process digitization of public resources will reach over 95%, and the rate of online bid opening will remain at over 99%.

(10) Handling Bankruptcy. Improve the quality and efficiency of bankruptcy case adjudication; the average processing time for bankruptcy cases in courts at the county (city) and district levels shall not exceed 730 days, and the average processing time for bankruptcy application review cases shall not exceed 55 days. Improve and refine the pre-reorganization mechanism for bankruptcy, support market-oriented debt restructuring in accordance with the law, and comprehensively utilize means such as reorganization and settlement to promote corporate revitalization.Diversify methods for the disposal of bankruptcy assets, promote transparent transactions in corporate reorganization and asset disposal, and improve the efficiency and recovery rate of asset disposal. By 2023, the time required to recover debts will be reduced to within 1.2 years, the cost of debt recovery will be lowered to within 13%, the creditor recovery rate will reach over 44%, and the time required to conclude bankruptcy cases will be minimized within the statutory time limits.

(11) Innovate Market Regulation. Adhere to the principle that “regulating an industry must include managing risks,” promote tiered and categorized supervision in specialized fields, and deepen the routine application of credit risk classification results in “double-random, public disclosure” supervision. Comprehensively strengthen administrative protection of intellectual property rights, intensify administrative law enforcement regarding trademarks and patents, focus on key links and priority areas, and step up enforcement efforts.Actively carry out campaigns to rectify “abnormal patent applications and malicious trademark registrations,” organically integrating the “Iron Fist Campaign” with intellectual property protection efforts to severely crack down on counterfeiting of well-known brands and acts of “riding on the coattails of celebrities” or “free-riding.” By 2023, the application level of “Internet Plus Market Regulation” will be significantly improved, and the proportion of enterprises with credit repair records across the city will reach over 55%.

(12) Enhance the environment for living and working. Promote the enrollment of children of migrant workers in public compulsory education schools, primarily through admission without entrance exams and based on proximity or relative proximity to their residence.In 2023, the proportion of migrant children receiving compulsory education in public schools reached over 91%. Rooted in Qujing and serving Yunnan, we will build a regional medical “hub” that radiates to surrounding areas and leads the province, establishing and incubating 10 shared service centers for telemedicine, medical testing, emergency care, chronic disease management, and health management services. We will enhance the quality of urban spaces and enrich high-quality cultural offerings, launching the “South of the Colorful Clouds Awaits You” nighttime public cultural performance series.We will improve public elderly care services by constructing (or renovating) at least four sub-district (township) level regional elderly care service centers, ensuring that nursing-type beds account for over 55% of operational elderly care facilities. We will carry out home-based aging-friendly renovations for families with elderly members who are incapacitated, disabled, or facing financial difficulties due to advanced age, and establish at least five “Happy Senior Canteens.” We will intensify the battle against pollution by implementing special campaigns to address prominent ecological and environmental issues and to build ecological civilization demonstration zones.Strengthen forest monitoring, carry out greening efforts in an orderly manner, adhere to the integrated protection and systematic management of mountains, waters, forests, farmlands, lakes, grasslands, and deserts, crack down severely on acts of forest resource destruction, and complete the afforestation of 80,000 mu. Accelerate the realization of information-based, resource-sharing, and platform-sharing management for expressway transportation, as well as the integration of business systems; make every effort to advance a comprehensive and multi-modal transportation system; and build a modern, high-quality, comprehensive and multi-modal transportation network.

III. Focusing on the Concerns of Enterprises and the Public, Achieving Key Breakthroughs in Business Environment Bottlenecks

(1) Strengthen data interconnection and sharing, prioritizing “speed” to enhance convenience.Relying on the Provincial Platform’s Government Service Data Resource Center, we will promote the sharing and reuse of government service data across the Provincial Platform and departmental business processing systems. We will encourage departments to deeply integrate their self-built business processing systems into the Provincial Platform in accordance with unified technical standards. We will expand the application of electronic certificates in the government service sector and facilitate their mutual recognition across regions and departments. We will work toward ensuring that materials issued by government departments are universally exempt from submission, and that physical certificates are universally exempt from submission where electronic certificates can be provided.Accelerate the construction of Qujing’s “City Brain” and gradually advance the integration and sharing of data resources across administrative levels, departments, and systems.

(2) Enhance the quality and efficiency of government services, prioritizing accuracy to strengthen the public’s sense of fulfillment. Strictly adhere to national, provincial, and municipal requirements for “inter-provincial processing” and “intra-provincial processing,” optimize service procedures, streamline administrative steps, promote data sharing, and unify service guides and operational protocols to ensure that relevant matters can be processed efficiently, effectively, and easily within the stipulated timeframe.Leveraging the Yunnan Provincial Government Service Platform, we will facilitate the remote handling of more government service matters across the province. We will intensify the promotion and application of the provincial platform, strengthen the dynamic maintenance and management of government service matters, and strictly provide services in accordance with the guidelines uniformly published on the Yunnan Government Service Network, striving to achieve “differentiation-free acceptance and standardized processing” of government service matters both online and offline.Building on the achievement of full online and offline coverage for the “one-stop service for multiple tasks” across 16 thematic service categories province-wide, we will continue to focus on government service matters that affect the entire lifecycle of enterprises and individuals—those with broad scope, high volume, frequent usage, and relatively concentrated processing times. We will further expand service domains and coverage to enable more government service matters to be handled through the “one-stop service for multiple tasks” approach.

(3) Upgrade the innovation and entrepreneurship environment, prioritizing “vitality” to stimulate creativity. Fully implement national and provincial preferential policies supporting innovation and entrepreneurship. Encourage market entities that meet certain conditions to establish “mass entrepreneurship and innovation” platforms, guide these platforms toward specialized and refined development, and enhance service levels.We will encourage enterprises to apply for national and provincial R&D projects to enhance their innovation capabilities. Focusing on the city’s key industrial sectors, we will guide leading and backbone enterprises to improve their R&D infrastructure, strengthen collaborative partnerships with research institutes and other innovation platforms, and actively establish provincial-level engineering research centers. We will deepen institutional reforms for the construction of talent special zones, exploring the establishment of such zones in key sectors such as education, healthcare, and industry, as well as in key areas like the Qujing Economic and Technological Development Zone. By leveraging these pilot initiatives to drive broader progress, we will ensure the sustained consolidation and comprehensive enhancement of the city’s talent development efforts.We will thoroughly document the entrepreneurial achievements of groups such as college graduates and returning migrant workers, and select and promote a group of outstanding models of innovation and entrepreneurship. We will expand and refine the municipal database of entrepreneurship guidance experts, strengthen human resource matching services, and implement detailed rules and supporting management measures for the administration of interest subsidies and incentive funds for entrepreneurship guarantee loans, thereby improving the quality and efficiency of entrepreneurship services.

IV. Strengthening Reform and Innovation to Build a New Model Zone for Leading the Business Environment

(1) Establish a distinctive demonstration zone for business environment services. Focusing on the development needs of industrial clusters, we will explore comprehensive, end-to-end, and systematic service mechanisms and measures. We aim to develop a set of replicable and scalable best practices in building an enterprise service system that organically integrates public services provided by the government, volunteer services from the community, and professional services from the market.Deepen the “comprehensive investment promotion” mechanism and improve the standardized service system across all stages of investment attraction to provide “all-around” targeted services to enterprises. Strengthen the supply of production factors, optimize the system for coordinated project advancement, and provide “end-to-end” meticulous services to facilitate project implementation. Establish a service system for market entities, improve mechanisms such as assistance and agency services, enterprise liaison officers, and reporting and approval procedures for business-related inspections, and provide “full-cycle” dedicated services to support enterprise operations. Introduce a series of reform measures and management policies to provide enterprises with end-to-end, all-around, and full-cycle services.

V. Organizational Guarantees

(1) Strengthen Coordination and Collaboration. Further enhance the coordination and collaboration mechanisms of the Office of the Municipal Leading Group for Optimizing the Business Environment and Promoting the Multiplication of Market Entities (hereinafter referred to as the “Municipal Business Environment Office”), and ensure coordinated advancement by departments at all levels. Fully leverage the roles of the five specialized working groups under the Leading Group to drive breakthroughs in reforms across relevant fields.Lead and responsible departments, as well as all counties (cities, districts) and the Qujing Economic and Technological Development Zone, must strengthen information sharing, policy coordination, and collaborative efforts. Based on local conditions, they should promptly formulate work plans, refine measures, set clear deadlines, and assign responsibilities to specific individuals. They must strengthen organizational implementation to form a closed-loop process of identifying problems, benchmarking for improvement, summarizing and enhancing practices, and publicizing achievements. Work should be advanced through project-based, checklist-driven, and concrete implementation to ensure effective execution.

(2) Strengthen Supervision and Accountability. The Municipal Business Environment Office will regularly monitor the progress of key tasks, collaborate with relevant departments to identify bottlenecks, and promptly study and resolve issues. We will actively participate in national and provincial business environment evaluations to enhance the relevance and effectiveness of our work. We will refine the annual assessment plan to further solidify the responsibilities of departments at all levels, ensuring that annual tasks are completed on schedule as planned. Leading departments are requested to summarize progress by the 5th of each month and submit reports to the Municipal Business Environment Office in a timely manner.Contact: Li Qian, 0874-3119602, Email: qjcjwb@163.com.

(3) Foster a Positive Atmosphere. Summarize and publicize exemplary practices, distinctive highlights, and vivid examples from counties (cities, districts), the Qujing Economic and Technological Development Zone, and various industry departments in optimizing the business environment. This will promote mutual learning and benchmarking, encourage competition and emulation, and help foster a strong atmosphere where “everyone contributes to the business environment and it is reflected everywhere,” thereby creating a new brand of business environment with Qujing’s unique characteristics.