The people's governments of the districts and counties (autonomous counties), the relevant departments of the municipal government, the relevant units:
In order to further enhance the quality of service of the city's lodging industry, to play the lodging industry in the promotion of consumption, driving economic growth, enhance the city's image and other aspects of the positive role of the lodging industry, according to the "Communist Party of China Central Committee and the State Council on the perfecting of consumer promotion system mechanisms to further stimulate the residents of the potential for consumption of a number of opinions," and other documents. Agreed by the municipal government, combined with the city's actuality, is to promote the standardized development of the accommodation industry put forward the following views.
One, the overall requirements
(a) Guiding ideology. Xi Jinping new era of socialism with Chinese characteristics as a guide, in-depth implementation of the spirit of the 19th CPC National Congress and the 19th Plenum, the full implementation of the requirements of General Secretary Xi Jinping's important instructions to Chongqing, and conscientiously implement the spirit of the Sixth Municipal Party Congress, based on the new stage of development, complete, accurate and comprehensive implementation of the new concept of development, and actively integrated into the pattern of the new development and services, closely around the promotion of the lodging industry to promote the structural reform of the supply side, and promote the standardized development of the city's accommodation industry. Reform, promote the standardized development of the city's lodging industry, and constantly enrich the lodging industry and product supply, to better meet the majority of consumers multi-level, characteristic, personalized lodging needs, and make positive contributions to the high level of opening up to the outside world and high-quality economic and social development.
(2) Development Goals. From the supply and demand ends, focusing on cultural excavation and industrial upgrading, extending the lodging industry chain, innovative lodging industry, and strive to the end of the "14th Five-Year Plan", the city's lodging units to reach 25,000, to achieve the number of inbound overnight visitor trips and increase, the number of domestic overnight visitor trips and increase in the double enhancement of the various types of lodging units of standardization and management level further improved. The management level of all kinds of lodging establishments will be further improved.
Two key tasks
(1) Vigorously develop branded hotels. Around the city's business district, urban complex, tourist attractions, characteristic towns, under construction (to be built) large-scale real estate projects, outdoor sports bases, hotel apartments, etc., and actively introduce the international and domestic well-known hotel brands landing in Chongqing layout operation. Guide market players to enhance the level of creativity, construction and operation of theme hotels, business hotels, resort hotels, star-rated farms, countryside hotels, etc. with the history and culture of Bayu, regional characteristics. The development of economic hotels, and promote the chain operation of the lodging industry.
(ii) standardize the development of non-standard accommodation industry. Guide the city outskirts and scenic spots around small towns, tourist hotspots and leisure and vacation resources are more rich in the countryside and other residents, make full use of their own home base, unused housing resources, construction, renovation and operation of characteristics of the family hotel, inns, bed and breakfast, apartments, boutique hotels, vacation villas, cabins, tents, containers, and other non-standard lodging business. Encourage the clustering development of farmhouse and boutique lodging to give full play to the benefits of scale.
(C) to create and launch a number of boutique lodging. Fully tap into the urban neighborhoods, rural ecology, folk culture, ancient villages and towns and other characteristics of resources, against the "basic requirements and evaluation of tourist lodging" clear standards, to launch a number of folk customs, cultural heritage, ecological recreation, tourism, leisure and entertainment, outdoor sports and other characteristics, in line with the provisions of law and order, sanitation, environmental protection, security, and other regulations, to obtain a business license, special industry permits, health permits, Food Business License and other relevant licenses for boutique lodgings.
(4) Development of new modes of business. Promote the integration and development of the lodging industry with the convention and exhibition, culture and tourism, sports, agriculture, medical care, recreation and health, education and training industries, and promote the development of scale, chaining, branding and grouping. Encourage local lodging enterprises and international brand hotels to explore joint ventures, "franchising + third-party management" and other modes. Actively support qualified lodging enterprises to accelerate the construction of e-commerce and marketing platforms, and encourage them to carry out online services, online marketing, online booking, online payment and other businesses in the tourism and lodging industry. Support the inclusion of qualified high-quality accommodation enterprises into the city's reserve resource pool of listed and quoted enterprises for management.
(V) Vigorously enhance the level of intelligence. Make full use of the policy advantages and industrial advantages of Chongqing as the first national experimental zone for the innovative development of digital economy, promote the use of big data to improve hotel management and services, support the lodging industry in applying new technologies such as the Internet, the Internet of Things, artificial intelligence, etc., promote the construction of smart hotels, enhance the industry's service efficiency and service level, and effectively improve the lodging industry's traffic acquisition efficiency and operational efficiency. Make full use of big data security technology to eliminate information security hazards in the lodging industry, strengthen information technology security supervision, promote the construction of intelligent security supervision platform, and build a hotel privacy protection system.
(6) Improve the standardization system of the accommodation industry. Support the introduction of brand hotels to implement the international hotel industry certification system, promote the "Green Hotel", "Tourist Hotel Star Classification and Rating", "Economic Hotel Operation and Service Standards", "Basic Requirements and Evaluation of Tourist B&Bs", "Nongjiale (Countryside Hotel) Grade Classification and Rating", "Classification and Rating of Chongqing B&Bs", and other national, industry and local standards, and encourage social groups to develop and implement higher than the recommended standards of group standards, guide the accommodation industry to carry out energy efficiency, safety and security, and promote the development and implementation of energy efficiency, safety and security. Encourage social groups to formulate and implement group standards that are higher than the recommended standards, guide lodging practitioners to carry out energy consumption management and detailed management of business indicators, and establish a standardized management system in line with the development trend of the modern lodging industry. Guiding enterprises to take customer satisfaction as the guide to improve the level of refined management of hotels.
(VII) to build accommodation industry personnel training system. Adhere to the "government support, market-led, integration of industry and education, school-enterprise cooperation, voluntary participation" principle, efforts to promote the development of the city's lodging industry with the development of vocational education, and vigorously promote the lodging industry talent internationalization, specialization, professionalism, characteristics of the development of the lodging industry, and effectively improve the overall quality of service in the lodging industry. Based on the key vocational colleges and universities, we strive to introduce 1-2 domestic and foreign famous hotel management colleges to carry out joint education during the "14th Five-Year Plan" period, and build 2-3 hotel talent training bases.
(H) to carry out a solid market order of the accommodation industry comprehensive rectification. In accordance with the principle of "who approves, who is responsible for", public security, housing and urban-rural construction, commerce, culture and tourism, health, market supervision, fire rescue and other departments in accordance with the statutory functions and responsibilities, supervise the lodging industry enterprises to focus on fire safety, safety of lodging facilities and equipment, catering and food safety, and social security safety, strict safety standards, improve safety facilities and implement safety responsibilities. Improve safety facilities, implement safety responsibilities and eliminate hidden safety hazards; combined with the requirements of self-built house inspection and remediation work, the investigation found to be used for accommodation for business purposes of self-built houses and the preliminary determination of the existence of hidden safety hazards, we should promptly organize the housing safety appraisal, and according to the appraisal conclusion, in accordance with the "Chongqing Municipal Urban Housing Use Safety Management Measures" (Chongqing Municipal People's Government Decree No. 284) requirements for the classification of disposal , and comprehensively eliminate hidden safety hazards. According to the law to strengthen the supervision and service of e-commerce platforms that provide accommodation services, and guide network trading platforms and network business entities to standardize their operations.
(ix) Strengthen the emergency response to emergencies. Further clarify the "territory, the matter, the main body, the individual" four-party responsibility, strengthen the leadership of the implementation of the responsibility system, the establishment of a strong and effective accommodation industry to deal with natural disasters, accidents and disasters, public health and social security and other emergencies emergency response system. Each district and county (autonomous counties, hereinafter referred to as districts and counties) government should guide the jurisdiction of the lodging units to establish and improve the emergency management system, to carry out natural disasters, accidents and disasters, public health and social security events, comprehensive drills, individual drills or on-site disposal drills, and constantly improve emergency response capabilities.
(J) give full play to the role of industry associations. Commissioned and supported the accommodation industry-related associations to carry out standard-setting, accreditation, training and education, exhibition and exchange, information and statistics, skills competitions, etc., and guided the association to play a greater role in connecting the government and enterprises, regulating industry behavior, reflecting the demands of enterprises, and strengthening the industry's self-discipline. Encourage associations to use big data means, tracking and analyzing the market operation of the accommodation industry, timely release of market information on the accommodation industry and industry development reports, to provide reference for government decision-making.
Third, the division of responsibilities
(a) district and county governments: responsible for the accommodation units within the jurisdiction of the incident, after the supervision, the implementation of day-to-day supervision and management and supervision of the responsibility of the local area, to carry out law enforcement inspections, collaborative supervision and standardize the industry's business order; guidance to townships and villages (streets) within the jurisdiction of the accommodation units to carry out an inventory, urging the accommodation units that have not yet been issued with the relevant license to improve the legal operating procedures, and refusing to do so. Improve the legal business procedures, the refusal to rectify the accommodation units, with the licensing department in accordance with the law to investigate, ban; increase the area for the accommodation industry in the main body of the housing use of security risks investigation efforts, urge the existence of the main body of the housing use of security risks in the accommodation units to carry out the hidden management; strengthen the accommodation units have been perfected for the various types of licenses for the standardization of the management of the guide to the establishment of a sound emergency management system; urge Accommodation units in accordance with the latest version of the new crown pneumonia epidemic prevention and control program requirements to implement.
(2) Municipal Public Security Bureau: the implementation of the "Hotel Industry Security Management Measures", responsible for doing a good job in the hotel industry special industry licensing, passenger registration and security, network security supervision and management, according to law to investigate and deal with illegal business practices; according to the "People's Republic of China Fire Protection Act", to guide the grass-roots police stations in accordance with law to perform the duties of supervision and inspection of fire safety, and to organize and carry out publicity and education on fire safety.
(3) Municipal Housing and Urban-Rural Development Commission: responsible for supervising and guiding the industry regulators and local governments to investigate the hidden dangers of using the main body of the housing used for the accommodation industry; guiding the district and county governments to carry out the review and acceptance of fire safety design for construction projects involving the accommodation industry (new construction, alteration and expansion) in accordance with the law; based on the Ministry of Housing and Urban-Rural Development and other six departments, "on the strengthening of the supervision of the light-asset housing leasing enterprise Opinions" (Jianfang Regulation [2021] No. 2), to strengthen the supervision of light-asset housing leasing enterprises; against the "Ministry of Housing and Urban-Rural Development, Ministry of Public Security, Ministry of National Tourism Administration on the issuance of the Nongjiale (lodging) building fire guidelines (for trial use) of the notice" (Jiancun [2017] No. 50) and the "Code for Fire Protection in Building Design" (GB50016-2019) related provisions , focusing on the investigation of fire engineering completion acceptance review procedures.
(4) Municipal Commerce Commission: responsible for implementing the national guidelines and policies to promote the development of the lodging industry, formulate the city's lodging industry development strategy, planning and policy and organize the implementation of the implementation of the implementation of the national and industry standards, take the lead in the formulation of the lodging industry service standards and grading standards and supervise the implementation of the norms and carry out training and organization of publicity and promotion; research and promote the innovation of the lodging industry, and guide the industry to carry out brand cultivation and other Work.
(E) Municipal Culture and Tourism Commission: responsible for strengthening the standardized management of assessed tourism star-rated hotels and grade tourism lodging, promoting tourism star-rated hotels and grade tourism lodging assessment standards, and organizing and carrying out tourism star-rated hotels and grade tourism lodging recommended, assessed and reviewed (five-star tourism hotels and Grade A, Grade B tourism lodging, by the municipal, district and county to the Ministry of Culture and Tourism recommended assessment; four-star tourism hotels by the municipal organization assessment; four-star tourism hotels by the municipal organization assessment; four-star tourism hotels by the municipal organization assessment; four-star tourism hotels by the municipal organization assessment. Tourist hotels are organized and rated by the municipal level; three-, two- and one-star tourist hotels and grade C tourist lodgings are organized and rated by the districts and counties).
(F) Municipal Health Commission: responsible for guiding district and county health departments to implement the requirements of the "Regulations on the Management of Health in Public Places", in accordance with the law to carry out the work of health licensing of accommodation establishments; to strengthen the health supervision and inspection of accommodation establishments, and investigate and deal with violations of the law.
(VII) Municipal Market Supervision Bureau: responsible for the registration of accommodation units in accordance with the law; in accordance with the law to strengthen the daily supervision of accommodation units, supervise the legal operation of accommodation units; in accordance with the law to investigate and deal with licensed unlicensed operation, with the licensing department to investigate and deal with unlicensed operation; is responsible for the review of the food business license of the operators of the accommodation units, and urge the implementation of the health management of the food employees. According to law to investigate and deal with unlicensed operation of food; guide accommodation units "price tag", supervision and inspection of business prices and charges, according to law to investigate and deal with price violations; do a good job in the accommodation premises of special equipment safety supervision.
(H) Municipal Fire and Rescue Department: responsible for accommodation units and other public gathering places into use, business before the fire safety inspection, supervision and guidance of the accommodation units not to handle fire procedures for fire procedures, without fire safety inspection or inspection does not meet the fire safety requirements, shall not be approved for use, business. Strengthen the implementation of non-standard accommodation units of fire safety classification management and guidance, regular fire safety supervision and inspection.
Four, safeguard measures
(a) strengthen organizational leadership. The district and county governments should promote the standardized development of the accommodation industry as a key task to accelerate industrial development and promote the structural reform of the supply side, and establish appropriate working mechanisms. Public security, housing and urban-rural construction, business, culture and tourism, health, market supervision, fire rescue and other departments to strengthen the organization and coordination, to keep abreast of the development of the accommodation industry in the new situation, the new characteristics, the establishment of a regular briefing mechanism, and in due course to convene a joint meeting of the departments, to study and solve the development of the accommodation industry in the major issues, and jointly formulate specific measures to promote the standardized development of the accommodation industry.
(ii) Implementing favorable enterprise policies. District and county governments, the relevant departments of the municipal government to combine local practice and functions, in the land grant, tax exemption, credit support, social security, etc., to study the introduction and implementation of a number of supportive policies to promote the development of the lodging industry. Implement the requirements of the reform of the "release of administrative services", according to local conditions, the development of accommodation industry sub-segment business "license for" approval services to simplify measures to optimize the business environment of the accommodation industry. Encourage "mass entrepreneurship and innovation", accelerate the enhancement of the effectiveness of government public services, and create a favorable environment for the development of accommodation units. Arrange special funds to subsidize or reward the introduction of international brand hotels, energy-saving renovation and creation of green hotels, the development of economic hotel chains, star-rated farmhouse (countryside hotels) assessment and creation, the drafting of regulations and standards for the lodging industry, lodging industry personnel training and base construction, and so on.
(C) increase publicity. The district and county governments, the relevant departments of the municipal government to make full use of radio, television, newspapers and magazines, the network and other media, and actively publicize the lodging industry in the improvement of people's livelihood, service to the community, expanding consumption and other aspects of the important role of publicity in the development of the industry emerged in the advanced models and successful experience, and enhance the majority of the lodging practitioners to regulate the development of the development of the scientific development of the sense of mission and sense of responsibility. Conditional districts and counties to build a public service platform, the release of the region's high-quality accommodation information and maps, to facilitate consumption of the general public and tourists.
